Shipping policy

Shipping Destinations

We ship to addresses within the United States only. We do not ship internationally at this time.

 

Processing Time

Orders are typically processed and prepared for shipping within 1-3 business days. Please note that processing times may vary, especially during peak seasons or promotional periods.

 

Shipping Schedule (Warmer Months)

During warmer months, we prioritize the quality of our candles by only shipping on Mondays, Tuesdays, and Wednesdays. This precaution is taken to prevent candles from melting in higher temperatures and to avoid extended exposure in transit over the weekend.

 

Shipping Costs

Shipping costs are calculated at checkout.

 

Shipping Carriers and Options

We may utilize different shipping carriers and offer various shipping options to best serve our customers.

 

Packaging

We prioritize sustainability by utilizing minimal packaging that is recyclable whenever possible. Our packaging is designed to ensure your candles arrive safely to your doorstep while minimizing environmental impact.

 

Damaged Shipments

In the rare event that you receive a damaged shipment, please contact us immediately at support@trystcandle.com so we can assist you in resolving the issue.